Apple and Samsung are liable to pay €10m and €5m respectively, the two smartphone giants are accountable to pay the fine in Italy. The companies have a charge of “planned obsolescence” of their smartphones. Formerly in January, two separate inquiries were launched by Italy’s antitrust organization opposed to the companies. The investigation was to find out whether the companies are purposefully using software updates to slow down customer’s devices. Hence, the Autorita`Garante della Concorrenza e del Mercato (AGCM) issued a statement regarding the same. According to the statement, both the companies break through several customer’s codes and thus they are responsible for slowing down of phones.
The Italian government is the first to stand against the manufactures, following allegations across the world. The companies are bound to pay the maximum sanction charges under Italy’s Competition Code. In both of the investigations, the organization finds that two phone makers insistently proposed software updates. Whereas, the devices did not support new updates, said officials. This release of some firmware updates for their mobile phones resulted in severe malfunctions. Therefore, the speed of smartphones automatically reduced and affected their performance, the authority added. AGCM said the two companies did not issue any requisite information about new software at that time. They did not even provide any other way to restore the original functionality of mobile phones. However, AGCM has sent a notice to both of them.
Samsung has been persistently suggesting to users of its 2014 Note 4 to install an updated version of Google’s Android OS. The update was regarding the current Note 7, ACGM said. Similarly, Apple suggested its users of iPhone 6 to install an OS initially designed for the iPhone 7. Apple also holds another issue of not notifying users about characteristics of lithium batteries. In addition, it didn’t notify about the correct procedures to maintain, verify and replace batteries. Therefore, the companies have to publish an ‘amending declaration’ on their Italian websites with a link to the AGCM’s ruling. Apple and Samsung have not given any immediate response to the Italian decision.
Steve is a senior reporter with an experience of 7 years and has an in-depth knowledge of the technology sector. He is interested in the crunches in the electronic and mobile market, information technology, global automobile market etc. Steve also covers the gadget updates from tech giants Microsoft, Apple, Google and much more. He has an educational background in journalism. Steve loves to be in natures laps, thus he plants trees in free time. He also has his own garden with different types of flowery plants, where he spends his mean time.